Whether you're looking to grow your business, consolidate disparate systems or implement process automation, The Layer will simplify the process. Having control of your business and knowing exactly what’s going on at every stage helps you to avoid any potentially damaging problems before they impact your bottom line.
Nurture your leads with our presales module, which incorporates task management, email templates, contract expiry capture and lead delegation. By using advanced features, such as appointment booking, feedback, KPI setting and reporting widgets, you can easily monitor the number of opportunities created and their quality.
Let your sales team flourish with intuitive sales processes and automation. Improve task management, forecasting, reporting and sales management with a single view of all customer interactions.
Look after customers with our dedicated service module. With a highly customisable case management system, smart workflow, live widgets, SLA and customer feedback monitoring, your customers will never feel forgotten.
Our order processing module provides a real-time, 360⁰ view of the progress of orders. Your order processing teams can manage key tasks such as: order approvals, credit checks, porting dates and stock dispatch in a single platform to reduce errors, saving both time and money.
Successful marketing engages users with the right information at the right time. Using powerful datasets within The Layer, with its ability to create beautiful HTML campaigns allows you to target prospects and customers at the right time in their buying journey. Smart analytics enable you to measure success and calculate ROI to inform future decisions.
Ensuring you are collecting the right revenue and making payments in a timely manner is vital to your business success. Our Finance and Reporting module ensures you can manage all your financial processes and reconciliations in one easy to use platform without inhibiting growth.